Features
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Main functions
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Where Can Find The Recorded Files?
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What Is USB Control?
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What Is The Maximum Number That Can Be Used For The Icon When Icon Based Connection Is Used?
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What Is Maximum Number Of Agent On A Single Session Sharing?
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What Are The Options [Lock Viewer When Idle] And [Log Out When Idle] In The Agent's Security Settings,
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Can I Change The Recording Format?
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After Getting Connected, Customer's Mouse Point Has Disappeared. How Can I Fix This?
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Where Can Find The Recorded Files?
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admin setup
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Setting the WebViewer Connection Link and Logo
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How to Search Session History per User on the Admin Page
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How to Find Currently Used ID
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How to Customize Connection Link
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I Want To Change The Administrator Password. What Should I Do?
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I Have Multiple Group Under My Company Account But I See Only One. How Can I Fix This?
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I Have Changed The Group Option But It Is Not Being Reflected. How Can I Fix This?
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How Do I Customize The Connection Page?
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How Do I Change/Reset My Password?
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How Do I Change The Connection Method?
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How Can I Check The Number Of Current Session In Use?
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Where Do I Set The Options?
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Where Can I Set The Option For Expiration Message?
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Where Can I Check The Registered ID And Licenses?
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What Should I Do If I See The Screen In Black?
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What Is Admin Console?
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What Are The Levels That I Can set The Password To?
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What Are The Conditions For Creating The ID?
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What Are The Conditions For Creating The Connection URL?
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What Are My ID And PW?
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We Have Multiple User ID. How Can I Check Their Usage?
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Setting the WebViewer Connection Link and Logo
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Security