Can I Visual support with WebViewer?

YES, Visual support is available with WebViewer.



- If the customer connects via web browser (iOS-safari 11 / Android-Chrome 67), then request them to open the website and enter the 6 digits connection code.



- If the custmer connects via remote support app, then request the customer install and launch the app and enter the code. Both Mobile and Visual support are available via same app.

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