RemoteCall supports Mac OS from version 10.15 and later, including the latest OS versions.
> Check the Requirements.
When providing PC support to Mac users, the following are not available:
1. If the support agent is using Mac OS, remote support is only available through the WebViewer (remotecall.io). *No additional installation is needed (Agent).
2. Restricted RemoteCall features for Mac users:
- Drag & Drop file transfer
- Connection page
- Remote printer
3. Remote support does not work in the following scenarios:
- MacOS Server users
- Not a genuine Mac