Here’s how to change the connection link and logo used for WebViewer login.
*This option is only available to company administrators and cannot be accessed or modified by group administrators or users.
[How to Change]
1. Go to admin.startsupport.com
2. Click Company in the menu
3. Go to Customer Details > Set Customer Login Page URL and Logo
4. Enter the connection link and logo, then click Save a Customer Option
*NOTE
The connection link can include only letters, numbers, and three special characters, with a maximum length of 50 characters. Links containing any other special characters or Korean characters cannot be used.
<Allowed special characters>
① ‘ _ ‘ (Underscore)
② ‘ - ‘ (Hyphen)
③ ‘ . ‘ (Full stop)
<Examples>
- Letters only (case insensitive): https://113366.com/abcd
- Numbers only: https://113366.com/13579
- Letters and numbers: https://113366.com/abcd13579
- Letters, numbers, and special characters: https://113366.com/abcd_13579