You can also use the connection URL www.113366.com.
If you have a Pro account, you can setup a personal support URL (i.e., www.startsupport.com/companyname) and direct your customers there. On your personal support URL you may use the Web-Icon connection method to connect with your customers. For more information on the Web-Icon connection method, please refer to the RemoteCall 6.0 User Manual.