Yes, RemoteCall supports both standard and drag & drop file transfers to and from the remote PC.
You have tried to use the file transfer option on the Viewer, but the dialog window does not pop up. There might be some files stopping the queue and/or the configuration file has not been loaded correctly.
1. Search the file “ FtpSendList.ini ” in C:\Users\Public\Documents\Rsupport\RemoteCall.
2. Delete the file.
3. Retry the transfer.
NOTE: option to transfer file might not be available depending on the permission settings. Contact your group administrator or customer support for assistance.