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  1. RemoteCall
  2. PC remote support
  3. How to Use

How to Use

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  • When Support Agent and Customer Control Simultaneously
  • Changing Session Display Quality
  • PC Support with Multi-Monitor Setup
  • RemoteCall 6.0 Getting Started
  • Is There An Option To Show Only The Window With The Issue And Hide The Rest Of Them?
  • Is It Possible To Hide The Customer's Screen While Supporting Remotely?
  • Is It Possible To Have 2 Support Agents To Connect Simultaneoudly?
  • Is It Possible To Control The Agent PC From The Customer's PC?
  • How Do I See The Screenshots From The Session?
  • How Can I Get Support?
  • During A Support Session, I Played A Video On The Remote PC But It Is Not Displayed On The Viewer
  • Where Can I Download The Agent Program?
  • What Happens When The Support Agent And Customer Controls The Device At The Same Time?
  • Can I Transfer Files To And From The Remote PC? I Cannot Transfer File Through The Viewer
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