【１．Mobile support screen】
■ Menu
: Expandable menu includes options from Voice Chat, Capture Screen, Create Support Report, and End Support.
：Switch support mode between video ↔ mobile.
: Control the mobile device.
: Draw on the device.
: Display the laser pointer.
: Open the tools tab.
: Adjust the screen ratio. Choose between default, zoom, or full screen.
：Disconnect.
：Hide the toolbar.
【 2．Visual support screen】
■ Menu
: Capture the customer’s screen.
: Turn on and off the flash.
: Turn on and off the microphone.
: Pause and resume screen transmission.
: Rotate the customer’s screen.
: Switch between front and back camera on the customer’s device.
: Guide the customer with directions.
: Scan a barcode on the customer’s screen.
: Check the customer’s current location.
: End visual support.