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WebViewer - Support agent

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  • [How to] Features for supporting mobile devices with WebViewer.
  • [How to] Guiding the customer to connect via WebViewer
  • Is the WebViewer compatible with all browsers?
  • Why does the connection with the mobile device closes after pressing F5 (Refresh)?
  • Can I connect and provide support with an iPhone or iPad while on the move?
  • Can I use the existing app to receive support on my mobile from a WebViewer?
  • Does the WebViewer available on smartphone or tablet?
  • What are the features and options available with WebViewer?
  • Can I connect (login) with the application and WebViewer at the same time?
  • Is there an option to reduce the traffic size (packet size)?
  • Does WebViewer support File Transfer?
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